Refund policy
At Sealora, we want you to be completely satisfied with your purchase. If you're not happy for any reason, we've made our return process simple and stress-free.
30-Day Free Returns
You have 30 days from the date of delivery to return any item for a full refund — no questions asked. Returns are completely free of charge.
To be eligible for a return, items must be:
- In their original condition
- Unused and undamaged
- In the original packaging
Money-Back Guarantee
We stand behind every product we sell. If you're not 100% satisfied with your purchase, we'll refund you in full. No hassle, no hidden fees.
How to Initiate a Return
To start a return, please contact us at sealora.store@gmail.com with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.
Refund Processing
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days. Refunds will be issued to your original payment method.
Exchanges
If you'd like to exchange an item, please contact us at sealora.store@gmail.com and we'll be happy to assist.